Frequently Asked Questions

Everything you need to know about your Samos Jewelry experience.

What materials are used in Samos Jewelry pieces?

We use high-quality materials including 18k gold vermeil, sterling silver, and ethically sourced gemstones to ensure durability and a premium finish.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are non-returnable.

Will your jewelry tarnish over time?

Our jewelry is designed to be water-resistant and long-lasting. However, to maintain its brilliance, we recommend avoiding contact with harsh chemicals, perfumes, and lotions.

Do you offer a warranty on your products?

Yes, every Samos Jewelry purchase includes a 12-month warranty covering any manufacturing defects. This does not cover accidental damage or normal wear and tear.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.